Privacy Policy

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Account details, ID verification, and payment info.
  • Why we collect: To manage your account, process payouts, and prevent fraud.
  • Who sees it: Only authorized staff and essential partner service providers.
  • Retention: Kept for the account lifespan and required legal durations.
  • Your Control: You can request data correction or deletion via our support team.

1. Introduction and Scope

This Privacy Policy outlines how pesomaxfun handles personal data for users within the Philippines. It applies to all services provided through our website and official app.

Please note that this policy does not cover third-party websites or external services. Once you click a link that takes you away from our platform, the privacy practices of that external site apply.

2. Personal Information We Collect

We collect information necessary to provide a secure and compliant gaming environment:

  • Account and Identity Data: Basic registration details used to establish your identity and manage your profile.
  • Verification Documents: Government-issued IDs used to comply with "Know Your Customer" (KYC) requirements and age verification.
  • Payment Data: Details required to process deposits and withdrawals via our partner payment providers.
  • Gaming and Transaction Activity: Records of bets, winnings, and financial movements to ensure fair play and security.
  • Technical Data: IP addresses, browser types, and device identifiers used for security and site optimization.
  • Support Communication: Records of your interactions with our support team to resolve account issues.

3. How We Collect Data

Data is gathered through three primary channels:

  • Directly from You: Information provided during registration, KYC submission, or support requests.
  • Automatically: Technical data collected via cookies and server logs while you navigate our platform.
  • Partner Providers: Data received from payment processors and identity verification services to validate your account.

4. Why We Use Data

Your information is used strictly for operational and legal purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Processing: Facilitating deposits and processing withdrawals of ₱ (PHP).
  • Compliance: Verifying age and identity to prevent underage gambling.
  • Security: Detecting fraud, preventing multi-accounting, and protecting against cyber threats.
  • Personalization: Improving user experience and tailoring displayed content.
  • Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators in the Philippines.
  • Marketing: Sending promotional offers only if you have explicitly provided consent.

5. When We Share Data

We do not sell your personal data to third parties. Data is shared only with:

  • Service Providers: Essential partners providing payment processing, identity verification, and technical infrastructure.
  • Legal Authorities: When required by law or to respond to valid legal requests from regulatory bodies.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit.
  • Access Control: Strict internal restrictions ensuring only authorized personnel access sensitive data.
  • Isolation: Payment data is handled through secure, isolated channels via our payment partners.
  • Monitoring: Continuous system monitoring to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your experience and maintain security. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

You hold specific rights regarding your personal data, which you can exercise by contacting our support team:

  • Access and Portability: Request a copy of the data we hold about you.
  • Correction: Request the update of inaccurate or incomplete information.
  • Deletion: Request the erasure of your data, subject to legal retention requirements.
  • Objection and Withdrawal: Opt-out of marketing communications or withdraw previously given consent.

Note: Even after account closure, certain data must be retained to comply with gambling regulations and anti-money laundering rules in the Philippines.

9. How Long We Retain Data

Personal data is retained for the duration of your active account relationship. Following account closure, we retain specific data for the timeframe required by applicable law in the Philippines to meet legal and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, the account will be terminated immediately. Parents or guardians who become aware of a minor's account should report it via our support channels.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data according to our privacy standards.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to periodically check the "Last Updated" date at the top of this page.

13. Contact Us

If you have questions regarding your privacy or wish to exercise your data rights, please reach out to us through the channels available on our Support page.